New clients: Send in your submission using the submission form on our website.
Existing clients: Send in your submission via our online submission system.
Through our form, you can indicate your preferences and provide special instructions for editing and payment.
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If you would like to receive a quote from us before we start work, we will send you one, free of cost, within 1 hour during normal business hours.
If you would like us to start work immediately, we will do so; nevertheless, you will still receive a quote within 1 hour during normal business hours.
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Two editors are selected for every submission. The lead editor, a subject matter expert, edits the manuscript and submits it for review to the reviewer, an English expert. After receiving comments from the reviewer, the lead editor incorporates the changes and performs three rounds of proofreading.
Our editing process continues uninterrupted, even in the case of pending clarifications from you. Upon completion, our editors send the document to the client servicing team. |
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For self-financed individuals
You can download your invoice via our online system after job completion. You are requested to make your payment within one week of receiving your invoice.
For individuals using public funds or research grants
We can provide you with hard copy invoices and receipts. The documents will reach you approximately one week after their dispatch or two weeks after job delivery. |
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Our editors answer any queries that you might have about your completed job free of charge until you are satisfied with the results. All questions should be sent to submitjobs@editage.com. Please note that since our editors are native English speakers, all questions should be submitted in English only.
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The edited manuscript is delivered to you by our client servicing team by the predetermined deadline. All our assignments are sent out on time. If you do not receive your documents even after your stipulated deadline, please contact us immediately. |
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