How do I decide whether to choose Budget, Normal, or Editage Express?

If you’re not sure, you don’t need to decide. Simply tell us what deadline you want in the submission form and we will send you the most cost-effective quotation. (If you know what want, simply tell us through our submission form and we will send you the relevant quote.)

If you have a limited budget, we will recommend our Budget service. If you need a fast or very fast turnaround, we will recommend our Normal or Editage Express service.

What are your office timings? Do you work on Sundays?

We work 6 days a week Monday through Saturday. We are closed on Sunday, this includes our client servicing team and therefore inquiries that come in on a Sunday will be responded to on Monday.

Our timings are:
0330-1230 GMT, Monday – Saturday

How fast can I get my document back?

If you have a 2,500-word document, you can get it back within 2 days under our Normal service and within 4 days under our Budget service. Under Editage Express, you can get the deadline of your choice (less than 2 days for a 1,500 word document).

Click here for more details on our turnaround times and prices.

What is the difference between proofreading and English editing?

Please click here for details on what differentiates our service levels

My document is not in English will you be able to translate it?

We currently do not have a translation service; therefore we will not be able to translate your document. Your document needs to be in English so that we can edit it.

Unfortunately we cannot help you with writing your document. We can only edit it, that is, correct it for language, grammar and consistency in order to make your document presentable to an international audience. We would be glad to edit your document once you have written it.

We realize that as researchers you may need to make several revisions to your paper before it is published. Typically changes are recommended to a journal manuscript by journal reviewers before it can be published. In light of this we have a special TRE or Two Round Editing service which is provided to our clients at a special rate.

If you wish to submit a manuscript for re-editing i.e. a document that has been edited by us previously you can avail the second round of editing at a 40% discount.
The conditions for the 40% two round editing discount are:

1. The full manuscript must be re-edited (the discount is not applicable if you only wish to edit a part that was changed after the first round of editing)
2. The language style of the manuscript must remain the same. I.e. if round one needed British English round two must also be edited in British English.
3. The percentage of new/added content cannot exceed 50% of the original manuscript edited by us in the first round of editing.

Please click here for more details.

We determine the basic word count of an MS Word document using the Word count function of MS Word (go to the tools menu and click on word count) to this we add an approximate manual estimate for tables and graphs (if any).

We usually count references in the word count, as editors take considerable effort in cross checking and formatting these although they may not need extensive editing.

However if you do not want us to edit a certain part of your document please mention the same in your instructions and we‘d be happy to oblige.

Do you edit CV's and statement of purposes for university and job applications?

As a company policy, we do not edit any writing meant for submission to an external authority that will use it as a basis to evaluate you or your English skill levels. This includes documents such as CV’s, resumes, statements of purpose and essays for university admission. We do however edit statements of purpose meant for research grants or projects.

We also have the right to refuse certain homework assignments and test/exams papers whose purpose is to specifically enable an evaluation of your written English.

We have three specialized editing teams for Non-science, Physical sciences and Medical sciences, whose editors have the requisite academic backgrounds and editing experience to edit documents within these areas. In addition our editors research extensively before making any drastic changes in your document that may not be the norm within your subject area. All changes are highlighted through editor’s notes and are not final until you accept them, this is possible through the tracked changes version of MS Word which allows you to review each and every change made by us before finalizing it.

Please click here to check the list of subject areas we handle. You can be rest assured that even if your specific area of expertise may not be listed there we have edited documents from a similar area in the past.

If you are still in doubt of our ability to handle your document you could email it to our client servicing team who will show it to our editors and get back to you with a definitive answer.

Our editors are divided into 3 teams based on their academic background and previous work experience - Non Science, Physical sciences and Medical and Life sciences. All our editors have at least a Bachelor’s degree from one of the leading universities in India. About 46% have a Masters degree, 6% are medical doctors while 4% have a doctorate (PhD) and have published papers in their area of expertise.

In addition all editors go through a month of rigorous English language training before they begin to edit any client documents.

Unfortunately our work model does not allow you to choose your editor, however you can request a subject area expert or/and an editor with a particular background and we will make sure your document is allotted to an editor with the most suitable skill set.

If you have used our service in the past and wish for your document to be edited by the same editor, please let us know and we will do our best to comply provided the editor’s schedule allows accommodates your deadline.

English is not my first language and I feel my document requires to be rewritten, to what extent will you be able to do this?

We routinely edit documents written by non-native English writers; in fact almost all of our clientele is non-native thus we are very comfortable tackling documents written by non-native speakers of English.

What we do

• Edit your document, that is, correct it for language, grammar and consistency in order to make it presentable to an international audience and improve its standard of English to a native level.
• We rewrite awkward sentences and parts.

What we do not do

• We do not rewrite your entire document.
• We do not add any new content or comment on the presentation of ideas in a paper.
• We do not help you write a paper or write one for you.

Do you format documents according to journal guidelines while editing? Does this cost extra?

Yes we can format your paper or thesis for you. All you need to do is provide the guidelines in PDF format or give us the link to the journal website (guidelines). This is free and is included in the editing cost.

Do you have a three round editing service?

No, we do not provide a three round editing service. If a document needs to be edited for a third time it is charged at the normal rate. You could also highlight or color the parts that need re-editing and we will edit only these sections of your document.

Do you provide a quality guarantee? What if I am not satisfied with your work?

We are committed to your satisfaction and do everything possible to consistently provide quality output.
If at any point you are unhappy with our work please contact our client servicing team, explaining where we did not meet your expectations and what you would like to see changed. We will get back to you within the day with options and proposed next steps.

Any lapses in quality on our part will be treated with utmost seriousness and we will take action depending on the level and type of quality lapse.

Do you provide content editing?

No, we do not provide content editing. We only edit your document for language, grammar and consistency in order to make it presentable to an international audience and improve its standard of English to a native level. We do not add any new content or develop ideas presented in your paper.

If I have questions about the edited document, how do I ask the editor? By when will you answer my questions?

Please write questions in English and send them to submitjobs@editage.com. You can type your question in an email or send us a word document with your questions in it. We normally answer them in 1 working day. However a member of our client servicing team will confirm the delivery schedule with you as it is determined by the nature and number of questions.