Editage Insights
Editage Services
As an ISO 9001:2008-certified company, we believe in delivering high-quality services customized to the needs of our clients. With our competitive pricing and quick turn–around-time (TAT), we offer timely and affordable services to people around the world.
Our editing process is quality certified, and we have defined quality management processes in place including client feedback systems. This extends to the technology support we offer through the Editage Online Job Management system that facilitates clients with ease of document submission, tracking, and support from our client managers.
Editage has one of the world’s largest editing teams specializing in a broad range of subjects.
Further, we strive to help you at every stage of the publication cycle by offering editing, writing, and Publication Support services. For an overview of our services, please Click here.
All our editors and writers go through the Basic Editor Training (BET) program that comprises 5 standard modules and various customized programs. Our medical writers receive specific training in ICH–GCP, CONSORT, and ICMJE guidelines. In addition, all our editors also receive intensive English language training. They attend external training programs and workshops that offer updates on grammar, punctuation, and style for American and British English.
We have three specialized editing teams for humanities and social sciences, physical and engineering sciences, and Medicine and Life Sciences s. The editors within these teams have the requisite academic backgrounds and editing experience to edit documents within these areas. In addition, our editors research extensively before making any drastic changes in your document that may not be the norm within your subject area. For MS Word documents, all changes are visible through the Track Changes feature, while for PDF and other file formats, our editors explain important changes. We allow you to review each and every change made by us before finalizing it. Please Click here to check the list of subject areas we handle. You can be rest assured that even if your specific area of expertise may not be listed, we have edited documents from a similar area in the past.
We place a lot of emphasis on subject-area expertise, based on which our editing workforce is segregated into 3 broad teams: Medicine and Life Sciences s, Physical Sciences and Engineerings, and the humanities and social sciences. An editor works in any one of the 3 teams depending on his academic background. Within the teams, we have doctors, PhDs, postgraduates, engineers, and even journal peer reviewers. About 40% of our editors come from a research background and all of them have at least a Bachelor’s degree.
We offer 3 levels of editing services— Proofreading, Advanced Editing Service, and Premium Editing Service. Each service differs on the basis of the level of editing detail. Proofreading is the most basic, Advanced Editing reviews content for grammar, language, style, consistency, and Premium Editing reviews the content logic and structure, language style, grammar, etc. Depending on your preferred delivery date, our services are available at different speeds including Emergency plans in all 3 levels of editing services. For more detail on our services, please Click here.
These 3 services review the following areas of your document in different levels of detail—quality of language, general formatting, content and consistency in language style.
Proofreading services are for documents that require a final check for basic errors before submission.
Advanced Editing services are for documents that might have grammatical errors, awkward language style, and incorrect formatting.
Premium editing services are for documents that need review of the quality of language, logic, relevance, clarity of content, and a standard structure and style.
Click here for a comparison of the levels of editing.
Yes, you can change the type of editing service if the editor has not yet begun editing your document. If the editor has already begun editing your document then you will not be able to change the type of service. Please contact your Client Manager if you would like to change the type of editing service.
Editage’s multiple-round editing (MRE) service is a collaborative process between the editor and the author, created to help authors ensure that their documents are completely ready for submission.
Sometimes, after a round of editing, an author may need to change parts of the document based on the editor’s suggestions or for some other reason. Once this revision is done, the document needs to be corrected and polished once more. MRE allows an author to get this revised version re-edited to ensure a publication-ready document. Authors can use the MRE service as many times as they need to.
MRE is offered as part of both our Advanced and Premium Editing services. Each round of MRE can be availed of free of cost (under Premium Editing) or at a 40% discount (for documents edited under Advanced Editing), provided the document meets certain eligibility criteria.
We can edit as per two English language styles – American English and British English. You can choose your preferred language style in the online submission form.
If you would like to keep your document at the same word count as at the time of submission then please mention this in the online submission form. We also offer Word Reduction as an optional service which you can select in the online submission form.
Yes, we do edit documents in PDF file format. We use handwritten editing for PDF files with special editing symbols which costs 15% more than the normal service fee. If you are submitting a PDF file for editing please ensure that the text is double spaced.
Yes, we do edit documents in LaTex and TeX file formats. The fee for editing a Tex document is 15% more than the normal editing fee. After editing, we deliver the final document as a Tex file. In addition, we send a Word document that shows the changes we have made to the text and contains the editor’s comments and suggestions. Please note that we do not accept Lyx files for editing.
Yes, we do provide editing certificates to you at no additional cost. While premium editing users will automatically receive an editing certificate at the time of delivery, Advanced Editing users will receive one on request in the online submission form. Click here to view a sample editing certificate.
Yes, we do format documents for journal submissions. Request for formatting in the online submission form and insert the URL of the journal you are submitting your article to so that our editors can make sure that your submission fulfills all the journals formatting requirements.
A Document Scorecard is provided as part of the Premium Editing Service. It provides an assessment of the level of English in your document on a 1–4 scale, with 1 being excellent.
No, we do not accept machine-translated documents as they are usually difficult to understand and at times parts of the text remain in the original language. In case you would like your document to be translated, Editage also offers translation services. You can request for this service in the online submission form.
At Editage we respect the confidentiality of research. All our employees are sensitized to the highly confidential nature of documents they handle and are required to sign confidentiality agreements that are indefinitely binding. Editage will also sign confidentiality agreements with you before we embark on any professional relationship. Additionally, our data security processes have been certified ISO 9001:2008 certified. Since all documents submitted are managed through a secure Online Job Management System, only the editor working on your job and your client manager have access to your information. (Learn more.)
If you have a question for your editor, you can login to the Online Job Management System and use the Submit Question option. We normally answer within 1 working day. However a member of our client servicing team will confirm the delivery schedule with you as it is determined by the nature and number of questions.
Pricing and TAT
At Editage we charge you on a per-word basis. We do not have a minimum charge or a flat fee for editing. Pricing differs on the basis of the level of editing you select (Proofread, Advanced Editing or Premium Editing) as well as the turn around time or delivery date you request. For an exact price quote for your document, please use the Submit quote link and our Client Servicing team will revert to you within one hour during working hours. Please Click here to check the price for each level of service
If you need your document edited on an urgent basis, we offer an Emergency Plan for all 3 editing levels—Premium, Standard, and Proofread. The prices for Emergency Plan are higher than the normal editing prices. For more information, Click here.
If you are unsure of which plan to choose, we can help you decide. Mention your preferred level of editing and delivery date on the online submission form, and our Client Servicing team will recommend the most suitable plan for you. If you have a limited budget we recommend the normal speed Advanced Editing service. If you require your document to be edited on an urgent basis we recommend the emergency plans available in all 3 levels of editing.
We do not have a minimum charge or a flat fee for editing. We believe in charging you only for the words you send us, and nothing else. In fact, we have received assignments that had a word count of 9 words. Our prices are based per word. Pricing differs on the basis of the level of editing you select (Proofread, Advanced Editing or Premium Editing) as well as the turn around time or delivery date you request. For an exact price quote for your document, please use the Submit quote link and our Client Servicing team will revert to you within one hour of enquiry during business hours.
As a matter of policy, we respond to all requests for quotations within one hour of enquiry during business hours (we also respond to confirmed orders the same way). If you have asked for a quotation outside of business hours then we respond the next day. In case you have not heard from us, we request you to check your Junk mail, or contact our Client servicing team.
Yes, we do offer discounts. We usually offer discounts on orders of large volume. Apart from that we generally have different offers for different services. Please visit the web pages of our services to find out more about the discounts on offer.
Yes, you can upgrade from Advanced Editing to Premium editing in your second round. In such a case, you will be eligible for a 15% discount on the Premium Editing fees for your assignment. The conditions for this upgrade will be the same as those for our Premium Editing Multiple Round Editing service.
Using our services
New Clients:
If you are placing an order with Editage for the first time then you can use the Submit Quote option on our website. You will be asked to fill an online submission form and upload the document. For editing jobs, you have the option of selecting the “Start Editing” or “Wait, send me a quotation” option. Depending on your choice, we will start your job or send you a quotation and await confirmation. For all writing and Publication Support services, we will send you a quotation and await confirmation. Our Client Servicing team will respond to your query within one hour during business hours.
Existing Clients:
Once you submit a job for editing with Editage, you are given a login ID and password to access Editage Online System. To place an order as a returning client, you need to login to the online system and submit the job details.
We accept a broad range of file types, including MS Word, Acrobat, MS Excel, MS Powerpoint, LaTeX, TeX, Rich Text Format, and Image files. Our editing fees for some file formats such as PDF, LaTeX, and TeX are higher than for MS Word. The price for editing PDF and TeX files is 15% higher than the normal price.
Yes, we edit parts of a manuscript. This could be sections, pages, or paragraphs. You can ask our Client Servicing Manager to exclude certain sections of your document from the word count if you do not want those sections edited.
However, we strongly discourage you to send us parts of a sentence or paragraph for editing as this hampers the quality of the finished edit.
It is recommended that you give your editor as much background information as possible regarding your research. This ensures that your editor understands all aspects of your research, thereby enabling him to do a better edit of your manuscript. Note that files attached as reference files are not considered in the word count.
The word count of any document includes the text, tables, references, and mathematical formulae. If you would like us to edit only parts of a document then the word count will include only the parts that we have edited. Please note that any files attached for reference are not considered in the word count.
Yes you can submit a sample, especially if your order is of large volume. We want you to be comfortable with the value and services we offer before entering into a relationship. To inquire about our services or to request a pilot project, Click here.
Once you have submitted your first editing job to Editage, you will be given a User ID and Password to access Editage Online System. You can maintain all details of your account with Editage through this system. The system has the following features: Submit job, Check job status, Price and TAT check, Download edited papers, Payment section for credit cards, Bank transfer confirmation, Download invoice, and Personal information. In case you forget your password please use the password auto tool on the website, and in case you forget your User ID please contact our Client servicing team.
You can change your personal information by logging into the online system with your login ID and password and clicking on the Profile page.
You cannot change your login ID by yourself. Our Client servicing team can help you with this. To change your login email ID, contact our client servicing team specifying the current ID and the new ID you would like to use.
Yes of course! If you have forgotten your password, please click on the “Forgot username/password” link. You will be asked to enter your login email ID and your password will be sent to that email ID.
In case you have forgotten your login email ID, please contact our client servicing team and they will get back to you at the earliest.
General information regarding payments
You can change your payment method at anytime and you do not need to inform or contact us. Once you have submitted your first job to Editage, you will be given a login ID and password to access our online system through which you can manage all details of your account with Editage. To change your method of payment, login to Editage Online Job Management System and go to the Payments section.
Please send us a screen shot/print screen of the error message you received while making the payment to 
and we will get back to you at the earliest. Please do not send us the URL of the error message page as we will not be able to access it.
Yes, Paypal will send you a confirmation email on processing your credit card payment.
Yes, we send a payment confirmation email to all clients within 3 business days of receiving your payment. Once you receive a mail from Cactus, please send us a confirmation email in response.
Payments section in online system
After logging into Editage Online System, you will see the payment section on your screen. Select "Make Payment" for the specific job number and then your preferred payment method. For credit card payments, you will be redirected to the Credit Card Input screen. Once there, select Continue Payment to complete the process. If you select Bank Transfer as your payment option, you will view all required information on your screen.
Currently the payment gateway is not directly linked to our Online Job Management System, and we need to manually update the Job Management system on receiving your payment. Hence we takes 3 working days to check all payments received and process them on the Online Job Management Sytem. If even after 3 working days of making the payment the status on the online system shows as pending for that job, then please contact us at
You can change invoice details and print copies using the online system. Once you login, go to the Payments section and select Invoices. You can change the content on the invoice by going to "Change preferences" and then print a copy using the "Print menu."
Yes, you can access and print a copy of the payment receipt on the online system. Once you login, go to the Payments section and print a copy of your payment receipt.
Editage can provide you with a customized payment document. However, this is not available for download on Editage Online System. Please send the Client Manager a separate email with the details you require on the document and we will get back to you at the earliest.
No. If you have questions, please log into your Editage Online Account and submit the questions using the "Submit Questions" feature on the left panel. Alternatively, you can mail the questions to our Client Servicing Team.
It is customary for reviewers and editors of English language journals to recommend a language check for papers written by nonnative authors. This does not necessarily imply that in your case, the reviewers found flaws in the language. However, if you are unsure about how to interpret the reviewers' recommendation, we advise you to fill out the Quality Guarantee Form and attach the relevant documents requested through the form. We will check the validity of the reviewers' recommendation on language and revert to you with our assessment.
If you want to make only a few changes, you can send us the revised parts of your document as questions. You can do this by logging into your Editage Online Account and using the "Submit Questions" feature on the left panel. Alternatively, you can mail the questions to our Client Servicing team.
If you need to add new content or rewrite many sentences, we strongly recommend that you submit your document for our discounted Multiple-Round Advanced Editing Service . Alternatively, if along with multiple rounds of editing, you also require (1) checks for logic, flow, tone, etc., (2) a cover letter, and (3) extensive feedback (EditageReport™), we recommend that you use our Premium Editing Service.
Yes. It is available on request for our Advanced Editing Service and is part of the package for our Premium Editing Service.
If you have made significant changes to your paper after we have edited it (e.g., you have introduced new content or rejected our changes), the Editage Quality Guarantee may not be fully applicable.
If you are unsure, please fill out and submit the Quality Guarantee Form . We will check the document and provide you with an accurate assessment.
Editage offers a Premium Editing Service that takes care of these requirements. Premium Editing is useful for anyone who wants not only language checks as part of Advanced Editing but also checking and correction of logic, clarity, flow, tone, and presentation. Clients who opt for this service receive multiple rounds of checking, extensive feedback (EditageReportTM), and a cover letter for journal submission. Please find out more about our Premium Editing Service here.
We recommend that you opt for the Premium Editing Service. Under this service, we offer multiple rounds of editing at zero extra charge . We edit your manuscript for you until you are satisfied. In addition to multiple-round editing, the Premium Editing Service provides several other benefits such as extensive feedback (EditageReportTM) and a cover letter for journal submission. This service is helpful to those who want not only language checks as part of Advanced Editing but also checking and correction of logic, clarity, flow, tone, and presentation.
If you are not sure how many rounds of editing, we recommend that you submit the paper under the Premium Editing Service. However, if you want multiple rounds of editing but not checking of logic, flow, tone, etc., you can avail of our Advanced Editing Service for the first round. For each of the subsequent rounds, you can avail of a 40% discount under our Multiple-Round Advanced Editing Service.
However, note that under the Multiple-Round Advanced Editing Service, you will not receive the benefits of the Premium Editing Service, such as checking of logic, flow, structure, and tone.
The Premium Editing Service offers the benefit of multiple rounds of editing–that is, editing until you are satisfied. We anticipate that you will make some revisions or have questions after the first round of editing. Hence, we would encourage you to re-submit the document for subsequent rounds of editing as there is no extra charge for re-editing.
Such a scenario might arise if you make significant changes to your manuscript after it has been edited by us and do not re-submit it to us. Therefore, we would recommend that you get your document re-edited after incorporating our editor's comments/changes and making your own revisions. Remember that our Premium Editing Service is tailored to make your manuscript ready for publication, which is why it allows unlimited rounds of editing at no extra charge.
The extra benefits of the Premium Editing Service (apart from those offered under the Advanced Editing Service) are (1) the checking of logic, flow, tone, and structure; (2) multiple rounds of editing; (3) a cover letter; and (4) an EditageReportTM. We recommend that you avail of all these benefits under the service. However, if you do not want the cover letter or the EditageReportTM, please specify the same while submitting your manuscript to us. We will not provide these.
Further, if you only need grammar, punctuation, readability, and consistency to be checked and do not anticipate the need for any other benefits, you should opt for the Advanced Editing Service.
You can choose to not use the Premium Editing Service if you do not want all its benefits. For example, if you only require multiple rounds of editing and not the other benefits under the Premium Editing Service (refer to Q.11), you may avail of our Multiple-Round Advanced Editing Service for subsequent rounds. Note that under this, you will not receive the other benefits of the Premium Editing Service, such as checking of logic, flow, structure, tone, and presentation.
