 |
|
You are currently at :: Quality Assurance
> FAQ |
|
 |
|
 |
| |
1. When do I avail of the quality guarantee? |
| i. |
If a journal rejects your paper chiefly on the basis of language or |
| ii. |
If you are not happy with the quality of our service |
|
| |
2. I have made some changes to my paper after you edited it. Is the guarantee still valid? |
| |
If you have made substantial/key changes to your paper after we have edited it (e.g., if you have introduced new content or rejected our changes), it is possible that the Editage Quality Guarantee may not be fully applicable. |
|
| |
If you are unsure, we encourage you to send us the relevant files, so that we can check the document and provide you with an accurate assessment. |
|
| |
3. What if I want to make changes to my paper after you have edited it? |
| |
If you want to make only a few changes, you can send us the document with your edits as a question. You can do this by mailing us at submitjobs@editage.com. |
|
| |
If you need to add new content or rewrite many sentences, we strongly recommend that you submit your document for our discounted Two-round Editing service. |
|
| |
4. I have some questions on the changes you have made in my document. Do I use your quality
guarantee? |
| |
No. If you have questions, please e-mail them to submitjobs@editage.com. You should avail of the Editage Quality Guarantee only if you are not happy with our work. |
|
|
 |
