Terms and conditions

Job delivery

An editing assignment is considered delivered when at least one of the following conditions is fulfilled:

  • There is an email notification confirming job delivery in the message archive of your EditageOnlineTM account and/or your email account registered with us.
  • You have received the edited files as an attachment by email.
  • You have received the job delivery notification along with FTP details (in the case of large files).
Job delay

An editing assignment is considered delayed if none of the above conditions have been fulfilled by the delivery date and time given by us at the time of job confirmation.

How refunds are made
  • The full fee is waived if you have not yet made the payment.
  • If you have already made the payment, the fee amount is credited to your Editage account and can be used against future assignments, or the amount is returned to you. (You can choose the option that suits you.)
  • To return payments made by bank transfer, we will wire back the payment within a week. For credit card payments, the refund will be reflected in your next credit card statement.
  • All refunds will be processed at the sole discretion of the Management
Office hours:
24x7 Personalized Customer Support & 100% on-time delivery Monday through Friday

Partnerships and Affiliations

IOP editing
DXY China
Workflow infrastructure solutions for Scholarly Publishers
Council of Science Paper Editors
Discount for SPIE authors on English Editing Services
CSP-Editage offer English-language Paper Editing
AMWA promote excellence in Medical Communication
High-quality editing services by Editage
Nonprofit publisher and advocate of Open Access research
Elsevier is a world-leading provider of information solutions
The Association of Learned & Professional Society Publishers
COPE Membership open to Academic Journals Editors
Wolters Kluwer- Editage offers Editing Services
ORCID – Connecting Research and Researchers
Editage-CLP offer Editing and Language Services
PKP improves the quality and reach of Scholarly Publishing
ASCE - Publications of scientific research
SAF - National Scientific and Educational Organization
OSA Publishing - Language Editing Services
Microbiology Society - Editing Services
Overleaf users have access to editing services