CONDUCTING RESEARCH
“We heard you...No extra charges for revisions and additions,
irrespective of how many revisions you have made to
your document.”
We guarantee 100% satisfaction at every stage for all our clients.
Vikas Narang, Chief Operating Officer and Head of Editage
Over nearly 20 years, Editage has supported researchers' publication goals through several customer-feedback-led initiatives. In return, we've been blessed with a lot of love and appreciation from our customers.
We know that most customers using our premium services also frequently use our re-editing post-sales service. We learned from recent customer feedback that our terms and conditions for re-editing, pertaining to extent of changes and corresponding fee charges, have caused barriers to enjoying the best experience with Editage. We're now eliminating these barriers so you can use our free re-editing service with no conditions attached.
It brings me joy to announce that our new Unconditional Free Re-editing policy removes all extent-of-changes limitations when you submit your paper to us for re-editing.
Here's what the new policy means:
No extra charges for revisions and additions, irrespective of how many revisions you have made to your document.
This policy change is a token of our unconditional love for researchers.
Editage looks forward to partnering with you for your next paper. If you have questions related to this change, please email us at
Vikas Narang,
Chief Operating Officer and Head of Editage
Frequently Asked Questions
- 01
What is a re-editing service?
Editage's re-editing service is a collaborative process between the proofreader and you to perfect your manuscript for publication. When you check the manuscript that has been proofread in English, I think that you can make corrections to the manuscript in order to clarify the comments and intentions from the proofreader. The proofreading of the editage will make the manuscript suitable for publication for the purpose of confirming the changes made by the customer to the parts that have been proofread in English. If the order number is ABCDE_1 at the time of initial calibration, the re-editing number will be added like ABCDE_1_2 , ABCDE_1_3 , and so on.
Re-editing after using standard English proofreading will be charged (* 1 ), and each time proofreading work occurs, a 60% discount will be given to the regular price.
* 1 : Regarding standard English proofreading, even if you use the paid option of the first free proofreading, the restriction that the amount of corrections is within 20% of the original manuscript will be abolished. Therefore, unless there is a change in the posting journal, we will perform a free re-editing during the free period of 365 days from the date of order confirmation. There will be a charge for the second and subsequent re-editings.
For re-proofreading after using premium English proofreading, regardless of the amount of corrections, unless it is necessary to readjust the format according to another journal (* 1 )We will provide it as many times as you like for 365 days free of charge.
* 1 : If you use the paid option of peer-reviewed reply letter English proofreading & reformatting adjustment, you can change the posting journal as many times as you like during the free period from the order confirmation date to 365 days, so it is more recommended. am. With the Top Journal English Proofreading Service, you can use the free re-proofreading and free format adjustment unconditionally during the period from the order confirmation date to 365 days regardless of the amount of text of changes or corrections in the posted journal . receive. Premium proofreading and top journal proofreading are services that constantly check the flow and unity of the entire logic, so partial proofreading cannot be accepted (mainly corrections and other parts are required). It is possible to instruct only according to the above). - 02
How do I apply for re-editing?
After logging in to the online system, click 'Post-order support' on the 'Order & History' tab, fill in the relevant job, select 'Modified manuscript, and proceed to the request form. .. If you fill out the items in the request form and send us a request for re-editing, we will confirm the contents of your request and send you a quotation or an email confirming your request. Since this is a form common to all calibration services, there are items related to payment documents on the form, but of course you will not be charged if free re-editing is applicable. Please fill in only the required items as appropriate and send. - 03
I would like to post to another journal after revising it with reference to the comments from the journal. Will the re-editing apply?
Even if it is submitted to another journal, we will accept your request as a re-editing.
Re-editing after using standard English proofreading will be charged (* 1 ), and each time proofreading work occurs, a 60% discount will be given to the regular price.
* 1 : Regarding standard English proofreading, even if you use the paid option of the first free proofreading, the restriction that the amount of corrections is within 20% of the original manuscript has been abolished. Therefore, unless there is a change in the posting journal, we will perform a free re-editing during the free period of 365 days from the date of order confirmation. There will be a charge for the second and subsequent re-editings.
For re-proofreading after using Premium English Proofreading, if you request English proofreading during the 365 -day paid period, it will be free of charge. However, in the case of re-proofreading of premium English proofreading, if there is a change in the posting journal and you wish to adjust the format (* 1 ), the format readjustment will be available for 4,500 yen (excluding tax) (* 2 ).
* 1 : If you are using the paid option of peer-reviewed reply letter English proofreading & reformatting adjustment, from the date of order confirmationIt is more recommended because you can respond to changes in the posting journal as many times as you like during the free period of up to 365 days.
* 2: If the 365 -day free re-editing expires, re-editing will be charged, but in that case, there will be no additional charge for format readjustment. With the Top Journal English Proofreading Service, you can use the free re-proofreading and free format adjustment unconditionally during the period from the order confirmation date to 365 days regardless of the amount of text of changes or corrections in the posted journal . receive. - 04
Tell me more about the payment and invoicing of the re-editing?
Invoices will be incurred for each delivery and an invoice will be issued for each order. Of course, even after payment, we will continue to respond to re-editing orders and questions. If you would like to combine invoices for multiple jobs for one manuscript, please let us know. - 05
How to send the file and the fee when requesting a new order for partial calibration.
If you want to use English proofreading only for a specific part of the manuscript, please highlight the part for which English proofreading is requested and send the entire document. Fees are only levied on the components, not the entire document. However, please note that in this case, the proofreader will read only the parts necessary for proofreading the specified parts and will not refer to all the documents. Also, when making a partial request, please be sure to specify it in the special notes column. In addition, since premium English proofreading is a service that constantly checks the flow and unity of the entire logic, partial proofreading cannot be accepted (references, charts, etc., other than the text can be excluded. ). - 06
How to send the file and the fee when requesting partial re-editing.
For standard English proofreading, please highlight the part for which you are requested to proofread and send the entire document. The price is calculated by applying a 60% discount to the original unit price, not the entire document . In this case, please note that the proofreader will read only the parts necessary for proofreading the specified part and will not refer to all the documents. In addition, please be sure to clearly state that you are requesting a partial re-editing in the 'Are there any specifications or special notes for the work range?'
Premium English proofreading is a service that constantly checks the flow and unity of the entire logic, so partial proofreading cannot be accepted. Therefore, in principle, we do not accept partial re-editing. The re-editing request form includes:
-calibrate only the corrected parts (calibrate only the previously calibrated parts if necessary) -calibrate the entire manuscript (calibrate both the corrected parts and the previously calibrated parts).There is a column where you can choose either one, but all are re-editings of the whole. To recalibrate both Standard and Premium English proofreading, please request from 'Post-order support' in 'Order & History' in the online system.
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