Frequently Asked Questions

• 01

  What training do your editors and writers receive?

  All our manuscript editors and writers go through the Basic Editor Training (BET) program that comprises 5 standard modules and various customized programs. Our medical writers receive specific training in ICH–GCP, CONSORT, and ICMJE guidelines. In addition, all our editors also receive intensive English language training. They attend external training programs and workshops that offer updates on grammar, punctuation, and style for American and British English.
• 02

  What is the post-service you offer for edited manuscripts?

  As part of Scientific Editing service, we offer the following post-service support: -Free Unlimited Q&A with the editor, Free re-editing support for 365 days if your revised manuscript meets all of the following conditions: The revised document should be submitted for subsequent rounds within 365 days of the delivery date of the original document. The document for which you are requesting free re-editing support should be the same as that submitted in the first round of editing. In case we notice a sizable portion of new content in your revised document which was not edited by us originally, we may charge an additional fee for those sections.If you require another Scientific Review report in the subsequent round of editing, then a flat charge of $200 will apply.
• 03

  Can I change the type of editing service after submission?

  Yes, you can change the type of editing service if the editor has not yet begun editing your manuscript. If the editor has already begun editing your manuscript then you will not be able to change the type of service. Please contact your Client Manager if you would like to change the type of editing service.
• 04

  What are the different English language styles you use while editing?

  We can edit as per two English language styles – American English and British English. You can choose your preferred language style in the online submission form.
• 05

  Do you edit documents in LaTeX and TeX formats?

  Yes, we do edit documents in Latex and Tex file formats. After editing, we deliver the final document as a Tex File. In addition, we send a word document that shows the changes we have made to the text and contains the editor’s comments and suggestions. Please note that we do not accept LyX files for editing.
• 06

  Is my information secure with you?

  At Editage we respect the confidentiality of research. All our employees are sensitized to the highly confidential nature of documents they handle and are required to sign confidentiality agreements that are indefinitely binding. If required, Editage will also sign confidentiality agreements with you before we embark on any professional relationship. Additionally, our data security processes have been ISO 9001:2008 certified. Since all documents submitted are managed through a secure Online Job Management System, only the editor working on your job and your client manager have access to your information.