Editing Samples

Frequently Asked Questions

• 01

  I have made some changes to my paper after you edited it. Is the quality guarantee still valid?

  If you have made significant changes to your paper after we have edited it (e.g., you have introduced new content or rejected our changes), the Editage Quality Guarantee may not be fully applicable. If you are unsure, please write to our customer care team at customercare@editage.com. Our team will provide you with an accurate assessment.
• 02

  I used the Premium Editing Service but I am not satisfied with the quality of the edited paper. What should I do?

  The Premium Editing Service offers the benefit of multiple rounds of editing–that is, editing until you are satisfied. We anticipate that you will make some revisions or have questions after the first round of editing. Hence, we would encourage you to re-submit the document for subsequent rounds of editing as there is no extra charge for re-editing.
• 03

  I have some questions regarding the editor’s changes in my document. How can I get them answered?

  If you have any questions regarding the edit that you wish to get clarified from your editor, please submit your questions using the Submit Questions feature in your Editage Online™ account.
• 04

  What if I want to make changes to my paper after you have edited it?

  If you want to make only a few changes, you can send us the revised parts of your document as questions. You can do this by logging into your Editage Online™ account and using the Submit Questions feature on the left panel. Alternatively, you can mail the questions to our client servicing team at {{ partnerConfig:contact-email }}