Open versus closed office door: What's better?
Interruptions are the bane of my existence. When I’m in the zone working on something it is very disruptive to be interrupted. As I do most of my work in my office on campus, and my office is located directly across from the departmental office, there are plenty of sources of interruption throughout any given day. This can include people who pop by to specifically see me, loud conversations or noises in the hallway, and the persistent buzz of the door at the end of the hall every time someone uses their access card to open it.
During my first several years as a professor I had an open-door policy. I didn’t have a great sense of the culture in my department yet, and I felt that being seen as more available would be a good idea. This was a great decision as it allowed me to get to know my colleagues and made me accessible to students. Generally speaking, I would say that in my department, most of my colleagues leave their doors slightly open if they are in their office working.
A few years into my position, I realized that I was losing quite a bit of time to interruptions. Some of these were a consequence of the location of my office. If the departmental office staff were on lunch or when the office was closed, I would sometimes have to sign for deliveries or field inquiries from students or visitors. These interruptions didn’t take up much time, but they definitely disrupted my workflow. I also noticed that some of my lab trainees would pop by with quick questions that they could have solved themselves and realized that perhaps I’d made myself a little too readily available.
Since April of this year, I have started an experiment. I’ve purposely closed my office door when I am completing a task that requires a high degree of concentration, and only open it when an interruption would not be detrimental. Part way through the past academic year, I also booked weekly appointments with each of my trainees so that they knew that they would have scheduled one-on-one time with me when they would have my full attention. Both of these decisions have greatly reduced the number of interruptions during the course of a day and I feel that I am more focused and productive while at work. The only drawback to this approach so far is that several of my colleagues have noticed that I’m coming in to work but I’m closing my door, and have commented on it (not in a judgmental way, but because they have noticed a change in my behaviour).
It’s a pretty tough balance between being accessible and friendly vs. productive and cloistered. I think that this is something that a lot of faculty members struggle with and is very dependent on your departmental culture. I’d be interested to hear how others approach this decision. Do you have a personal policy about open vs. closed office doors?
Dr. Allison McDonald (@AEMcDonaldWLU) is an Associate Professor in the Department of Biology at Wilfrid Laurier University in Waterloo, Ontario, Canada. This story was published on June 11, 2015, on Dr. McDonald’s blog, Doctor AI (available here) and has been republished here with her permission.