The Hidden Heroes of Healthcare: Clinical Lab Scientist

When most people think of healthcare heroes, they often picture nurses, doctors, medical assistants, or emergency medical technicians. But there is another vital group that works quietly behind the scenes—medical laboratory professionals.
A Day in the Life of a Medical Technologist or Clinical Lab Scientist
In most hospitals, the laboratory is staffed twenty-four hours a day, seven days a week to handle patient samples at all times (BLS, 2024). Samples include blood, urine, tissue biopsies, and other body fluids, all of which provide essential data for diagnosis and treatment (Centers for Disease Control and Prevention [CDC], 2023).
Medical Laboratory Technologists, also called Medical Laboratory Scientists or Clinical Laboratory Scientists, typically begin their shifts by preparing instruments, calibrating equipment, and performing quality control checks before patient specimens arrive (Mayo Clinic College of Medicine and Science, 2025). The busiest times are often early in the morning when phlebotomists deliver samples collected for physician rounds (Clinical Laboratory Science Connect, 2023). Once specimens are received, they are logged into the computer system, prepared for testing, and then run on automated analyzers. Sometimes results require manual verification, such as examining a blood smear under the microscope or confirming a differential cell count. Accuracy is critical, and any critical results must be confirmed and reported to the physician or nurse immediately to guide patient care (BLS, 2024; Mayo Clinic College of Medicine and Science, 2025).
Technologists also spend much of the day troubleshooting equipment, monitoring quality control, and documenting results in the Laboratory Information System (Trusted Health, 2025). They rotate across different sections of the laboratory, including hematology, chemistry, microbiology, immunology, and blood bank, each requiring specialized expertise (Clinical Laboratory Science Connect, 2023). For example, in microbiology, technologists read culture plates and identify bacteria, while in blood bank, they cross match units of blood to ensure transfusion safety (Mayo Clinic College of Medicine and Science, 2025). Collaboration is essential. Technologists frequently communicate with physicians, nurses, and other laboratory staff to interpret results and recommend additional testing when needed (Trusted Health, 2025).
A typical first shift often begins at 7:00 a.m. and runs until 3:30 p.m., the second shift covers 3:00 p.m. to 11:30 p.m., and the overnight shift runs from 11:00 p.m. to 7:30 a.m. Some technologists work ten or twelve hour shifts depending on laboratory needs and workload (BLS, 2024). At the start and end of each shift, a structured handoff occurs. The outgoing shift provides updates on pending or ongoing tests and communicates any urgent or critical information. This handoff often involves a standardized checklist and log report to ensure accuracy and maintain workflow continuity (BLS, 2024; Clinical Laboratory Science Connect, 2023; Mayo Clinic College of Medicine and Science, 2025).
The work can be demanding. Technologists spend long hours on their feet, handle infectious materials, and face the pressure of knowing that results directly affect patient care. Day shifts focus on routine high-volume testing, while evening and night staff handle urgent stat work for trauma cases, surgery, and emergencies (BLS, 2024; Clinical Laboratory Science Connect, 2023). Despite being largely behind the scenes, laboratory professionals play a crucial role in healthcare. According to the CDC (2023), nearly seventy percent of medical decisions rely on laboratory results, highlighting the importance of their work in patient care (BLS, 2024).
The Growing Demand for Medical Technologists and Clinical Lab Scientists
The United States is currently experiencing a significant shortage of medical laboratory professionals, with an estimated shortfall of 20,000 to 25,000 laboratory technologists, representing about a seven percent deficit in the workforce (Molecular Abbott, 2025). This shortage is primarily due to an aging workforce, as over 60 percent of current medical technologists are approaching retirement age (PRS Global, 2023). Additionally, the number of accredited training programs has declined by seven percent since 2000, exacerbating the difficulty in replacing retiring professionals (Lighthouse Lab Services, 2023). Moreover, the average age of laboratory professionals has risen to over fifty years, indicating a large portion of the workforce is nearing retirement (PRS Global, 2023).
Despite the current shortage, the demand for medical laboratory professionals is projected to grow. The U.S. Bureau of Labor Statistics projects a five percent increase in employment for clinical laboratory technologists and technicians from 2023 to 2033, which is about as fast as the average for all occupations (U.S. Bureau of Labor Statistics, 2024). This growth is driven by an aging population and increased reliance on laboratory tests for accurate diagnosis and treatment (U.S. Bureau of Labor Statistics, 2024).
Furthermore, the National Accrediting Agency for Clinical Laboratory Sciences reported a nearly fifty-four percent increase in Medical Laboratory Science graduates over the past decade, indicating a positive trend in the number of trained professionals entering the field (American Society for Clinical Laboratory Science, 2023). However, challenges remain, as the number of accredited programs has only modestly increased, and securing clinical training sites continues to be a hurdle (American Society for Clinical Laboratory Science, 2023).
The Future of Medical Technologists and Clinical Laboratory Scientists Careers
Medical technologists and clinical laboratory scientists will continue to play a vital role in healthcare, a role that is expected to grow alongside the increasing needs of the public and the medical community. These professionals are essential for accurate disease diagnosis, monitoring how well current treatments are working, and supporting preventive care through advanced testing methods (Ohio State University Human Resources, 2025).
One area of growing importance is pharmacogenomics, a field that helps determine the safest and most effective medications based on a person’s unique genetic profile. This type of testing allows for more personalized treatment plans and can reduce the risk of adverse drug reactions (Annals of Laboratory Medicine, 2023).
As laboratory medicine evolves, artificial intelligence will enhance how results are interpreted. Artificial intelligence will support faster, more accurate analysis, improve quality control, and help laboratories deliver highly precise data to guide clinical decision making. This technology will not replace laboratory professionals but will empower them to work more efficiently and deliver even greater value to healthcare providers and patients (National Center for Biotechnology Information, 2021).
For those who love science and want to make a direct impact on patient care, a career as a medical technologist or clinical laboratory scientist offers long term growth, innovation, and purpose. These professionals are the hidden heroes behind every test result, playing a critical role in advancing public health every day (Ohio State University Human Resources, 2025).
References
Centers for Disease Control and Prevention. (2023). Laboratory professionals. U.S. Department of Health and Human Services. https://www.cdc.gov/laboratory/professionals.html
Clinical Laboratory Science Connect. (2023). What they do not tell you: The real day in the life of a clinical laboratory scientist. https://cls-connect.com/articles-blogs/what-they-dont-tell-you-the-real-day-in-the-life-of-a-clinical-laboratory-scientist/
Mayo Clinic College of Medicine and Science. (2025). Medical laboratory scientist (MLS) career overview. https://college.mayo.edu/academics/explore-health-care-careers/careers-a-z/medical-laboratory-scientist/
Trusted Health. (2025). Lab scientist career guide. https://www.trustedhealth.com/allied-career-guide/lab-scientist
U.S. Bureau of Labor Statistics. (2024, April). Clinical laboratory technologists and technicians. Occupational Outlook Handbook. https://www.bls.gov/ooh/healthcare/clinical-laboratory-technologists-and-technicians.htm
American Society for Clinical Laboratory Science. (2023). Addressing the clinical laboratory workforce shortage. https://ascls.org/addressing-the-clinical-laboratory-workforce-shortage/
Lighthouse Lab Services. (2023). Six things labs need to be aware of in 2023. https://www.lighthouselabservices.com/6-things-labs-need-to-be-aware-of-in-2023/
Molecular Abbott. (2025). How to survive and thrive in a historic workforce shortage. https://www.molecular.abbott/us/en/recalibrate/how-to-survive-and-thrive-in-a-historic-workforce-shortage
PRS Global. (2023). The growing medical technologist shortage: A critical challenge. https://prsglobal.com/blog/the-growing-med-tech-shortage-a-critical-challenge
Annals of Laboratory Medicine. (2023). Pharmacogenomics and personalized medicine. https://www.annlabmed.org/journal/view.html?uid=3625&vmd=Full
National Center for Biotechnology Information. (2021). Artificial intelligence in laboratory medicine. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7877825/
Ohio State University Human Resources. (2025). Medical laboratory science career outlook. https://hrs.osu.edu/academics/undergraduate-programs/medical-laboratory-science/career-outlook