Is my information/document secure with you?
At Editage we respect the confidentiality of research. All our employees are required to sign confidentiality agreements that are indefinitely binding. If required, Editage will also sign confidentiality agreements with you before we embark on any professional relationship. Additionally, our data security processes have been ISO 9001:2008 certified. 02
What background and training do your editors and writers have?
Our editorial team includes physicians, PhDs, MDs, postgraduates, engineers, and even journal peer reviewers. The editors have a high level of technical competency in their specific field of study. All our manuscript editors and writers go through the Basic Editor Training (BET) program that comprises 5 standard modules and various customized programs. 03
What are the different file formats that you accept? Is there any extra charge for any particular format?
We accept all common file formats. In case of any discrepancy with the file format, our customer service representative will get in touch with you. 04
Do you guarantee publication after providing service?
Publication depends largely on the quality of your research and is a subjective decision that the journal editor takes based on several factors. Therefore, we cannot guarantee publication. However, by helping you understand and follow publication protocols and by offering Premium Editing and Pre-submission Peer Review services*, we help you increase your chances of publication. 05
I have made some changes to my paper after you edited it. Is the quality guarantee still valid?
If you have made significant changes to your paper after we have edited it (e.g., you have introduced new content or rejected our changes), the Editage Quality Guarantee may not be fully applicable. If you are unsure, please write to our customer care team at email@example.com. Our team will provide you with an accurate assessment. 06
Do you offer discounts?
Yes, we offer discounts on for different services based on campaigns. You can see details of offers on website (if applicable) 07
I do not want the word count of my document to increase after editing. What do I do?
If you would like to keep your document at the same word count as at the time of submission then please mention this in the online submission form.